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Privacy Policy

 

 

1. GENERAL INFO

By accessing and using this website or otherwise providing us with your personal data, for example when placing an order or when contacting our customer service, you confirm that you have read and that you understand the way we collect, process, use and disclose your personal data as described in this Privacy Policy.

We collect and process your personal data in accordance with all applicable data protection laws and regulations, including, without limitation, the laws promulgated on the matter by the European Union, such as the Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and on the free movement of such data and all the laws promulgated in the EU Member States, as well as the orders and guidelines issued by the competent data protection authorities, as applicable, and the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 ("GDPR") and supplementing national provisions applicable as of 25 May 2018 (the "Data Protection Laws").

 

The controller of the personal data that are collected when you use this website and that are collected for our marketing and profiling activities is: 

ACME Tomasz Kudelski, Aleja Fryderyka Chopina 27, 05-092 Łomianki Dolne, POLAND.

 

 

2. INFORMATION WE COLLECT

 

PERSONAL DATA

 

This is information about you that you give us by filling in forms on the website or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you register to use the website, make an online enquiry, subscribe to our newsletters, place an order on the website, participate in discussion boards or other social media functions on our website, enter a promotion or survey, and when you report a problem with the website. Personal data may include your name, billing address, shipping address, payment information, e-mail address and phone number.

 

USAGE DATA

 

When you are using this website we automatically collect certain information about your device, including information about your web browser type and version, IP address, time zone, browser plug-in types and versions, operating system and platform, login information and some of the cookies that are installed on your device. Additionally, as you browse the website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website and information about how you interact with our website (products you viewed, page response times, download errors, length of visits to certain pages, page interaction information, methods used to browse away from the page, etc.).

 

We collect this information using the following technologies:

 

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For detailed information on the cookies we use and the purposes for which we use them see points 6, 7 and 8 of this Privacy Policy.

  • “Log files” track actions occurring on the website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the website.

 

 

3. HOW DO WE USE THE INFORMATION

 

PERSONAL DATA

 

We will use this information:

 

  • to process your order (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations)

  • to manage your account

  • to provide you with ongoing customer assistance and technical support

  • to provide you with the information, products and services that you request from us

  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about, unless you have opted not to receive such information

  • to contact you with news-marketing or promotional materials and other information that may be of interest to you, unless you have opted not to receive such information

 

You have the right at any time to stop us from contacting you for marketing purposes. You may withdraw your consent at any time by clicking the unsubscribe link at the bottom of any of our marketing emails.

 

USAGE DATA

 

We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer

  • to allow you to participate in interactive features of our service, when you choose to do so

  • as part of our efforts to keep our site safe and secure

  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them

 

 

4. SHARING THE INFORMATION

 

We may have to share your data with third parties, including third-party service providers. We require third parties to respect the security of your data and to treat it in accordance with the law.  We may transfer your personal information outside the EU. If we do, you can expect a similar degree of protection in respect of your personal information.

 

We disclose potentially personally-identifying and personally-identifying information only to those of our employees, contractors and affiliated organizations that need to know that information in order to process it on our behalf or to provide services available at our website, and that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country. By using our website, you consent to the transfer of such information to them. We will not rent or sell potentially personally-identifying and personally-identifying information to anyone.

 

You acknowledge and agree that we have the right to share your personal information with selected third parties including:

  • business partners, suppliers and subcontractors, but only for the performance of any contract we enter into with you 

  • advertisers and advertising networks that require the data to select and serve relevant adverts to you and others (including remarketing and targeted advertising).

  • analytics and search engine providers that assist us in the improvement and optimization of our site

 

You can opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

You can opt out of targeted advertising by:

    

 

 

5. HOW DO WE STORE THE INFORMATION

 

All information you provide to us is stored on our secure servers.  

 

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

 

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

 

6. WHAT ARE  COOKIES?

 

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience.

 

 

7. DISABLING COOKIES

 

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser 'Help' for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in disabling certain functionality and features of the website. Therefore it is recommended that you do not disable cookies.

 

 

8. THE COOKIES WE SET

 

Generally, we use cookies to improve the quality of our service when you visit our website and other websites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our websites and to process your order, keep you signed it, remember your previously selected preferences, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. This website offers email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users. This website offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. When you submit data to a form such as those found on a contact page, cookies may be set to remember your user details for future correspondence.

 

FIRST - PARTY COOKIES:

 

  • ForceFlashSIte; duration: session; purpose: when viewing a mobile site (old mobile under m.domain.com) it will force the server to display the non-mobile version and avoid redirecting to the mobile site

  • hs; duration: session; purpose: security

  • smSession; duration: session; purpose: Identifies logged in site members

  • XSRF-TOKEN; duration: session; purpose: security

  • svSession; duration: persistent (two years); purpose: identifies unique visitors and tracks a visitor’s sessions on a site

  • SSR-caching; duration: session; purpose: indicates how a site was rendered

  • smSession; duration: persistent (two weeks); purpose: identifies logged in site members

THIRD-PARTY COOKIES:

 

  • TS*; duration: session; purpose: security

  • TS01*******; duration: session; purpose: security

  • TSxxxxxxxx (where x is replaced with a random series of numbers and letters); duration: session; purpose: security

  • TSxxxxxxxx_d (where x is replaced with a random series of numbers and letters); duration: session; purpose: security

  • _ga; duration: persistent (two years); purpose: Google Analytics for metrics

  • _gat; duration: session; purpose: Google Analytics for metrics

  • _gid; duration: session; purpose: Google Analytics for metrics

  • ads/ga-audiences; duration: session; purpose: Google Analytics for metrics

  • fr; duration: persistent (three months); purpose: Facebook product advertisement tracking

  • tr; duration: session; purpose: Facebook product advertisement tracking

 

 

9. DATA PROTECTION RIGHTS

 

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

 

  • THE RIGHT TO ACCESS. You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

  • THE RIGHT TO RECTIFICATION. You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.

  • THE RIGHT TO ERASURE. You have the right to request that we erase your personal data, under certain conditions.

  • THE RIGHT TO RESTRICT PROCESSING. You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • THE RIGHT TO OBJECT TO PROCESSING. You have the right to object to our processing of your personal data, under certain conditions.

  • THE RIGHT TO DATA PORTABILITY. You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. 

 

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Email us at: info@moon-moth.com

Call us at: +48 515 153 355

Or write to us at: Moon Moth, Aleja Fryderyka Chopina 27, 05-092 Łomianki Dolne, POLAND

 

 

10. PRIVACY POLICY OF OTHER WEBSITES

 

Our website contains links to other websites. Our Privacy Policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 

 

11. CHANGES TO OUR PRIVACY POLICY

 

Although most changes are likely to be minor, we may change our Privacy Policy from time to time, and in our sole discretion. We encourage visitors to frequently check this page for any changes to our Privacy Policy. Your continued use of this website after any change in this Privacy Policy will constitute your acceptance of such change. This Privacy Policy was last updated on 15 May 2020. 

 

 

12. HOW TO CONTACT US

 

If you have any questions about our Privacy Policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

 

Email us at: info@moon-moth.com

Call us at: +48 515 153 355

Or write to us at: Moon Moth, Aleja Fryderyka Chopina 27, 05-092 Łomianki Dolne, POLAND

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